ANALISIS PERBEDAAN KARYAWAN TETAP DAN KARYAWAN KONTRAK DITINJAU DARI KEPUASAN KERJA DAN KOMITMEN ORGANISASI PADA PT ASURANSI INTRA ASIA KANTOR PUSAT JAKARTA

ANALYSIS OF THE DIFFERENCES IN PERMANENT EMPLOYEES AND CONTRACT EMPLOYEES REVIEWED FROM JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AT PT ASURANSI INTRA ASIA HEAD OFFICE JAKARTA

Abstract

Human resources are one of the most important aspects of business and are an invaluable asset to every organization or company. This quantitative research aims to measure employee job satisfaction and organizational commitment at PT Asuransi Intra Asia, with a sample of thirty permanent employees and thirty contract employees. The purpose of this study is to identify the differences between permanent and contract employees. Data collection was carried out through the distribution of questionnaires, and the non-parametric Mann-Whitney test was performed using SPSS version 26. The significance values for job satisfaction and organizational commitment variables were both 0.001, which are lower than the α value of 0.05. The results of this study conclude that H0 is rejected, indicating a significant difference in job satisfaction and organizational commitment between permanent and contract employees at PT Asuransi Intra Asia. This study also reveals a significant difference in job satisfaction and organizational commitment between the two employee groups. Therefore, it is recommended that PT Asuransi Intra Asia ensure that the salaries or wages paid to employees are commensurate with their contributions, and expedite the process of promoting contract employees to permanent status so that contract employees feel more valued and motivated to remain with the company.

Keywords: Job Satisfaction, Organizational Commitment